Shipping & Return Policy
Shipping Information
Custom-Made to Order Products: At LilCoffeeMama.com, most of our products are custom-made to order. As a result, we do not accept returns on these items. We recommend reviewing your order carefully before finalizing it to ensure it meets your preferences and requirements.
Shipping Carriers: We use trusted carriers such as USPS (United States Postal Service) and UPS (United Parcel Service) to deliver your orders promptly and securely.
Shipping Times: Orders are typically processed and shipped within 3 business days from the date of purchase. Please note that this processing time may vary during peak seasons and promotional periods. We appreciate your patience and understanding.
Order Tracking: Once your order is shipped, you will receive a confirmation email with tracking information. This allows you to monitor the progress of your shipment and estimate its delivery date.
Delivery Times: The estimated delivery time may vary depending on your location, shipping method, and carrier. LilCoffeeMama.com is not responsible for any delays caused by the carrier or other unforeseen circumstances.
Delayed Orders: In the rare event that your order will be delayed beyond our standard processing time, our customer service team will reach out to you promptly to provide an update and offer possible solutions.
Return Policy
Custom-Made to Order Products: Due to the personalized nature of our custom-made to order products, we cannot accept returns. We recommend contacting us hello@lilcoffeemama.com if you encounter any issues with your order, and we will do our best to address your concerns.
Damaged or Defective Products: If your order arrives damaged or with a manufacturing defect, please contact our customer service team at hello@lilcoffeemama.com within 7 days of receiving your order. We will work with you to resolve the issue and provide a replacement or refund, as appropriate.
Contact Us
We value your satisfaction and are here to assist you with any questions or concerns you may have. Please don’t hesitate to contact at hello@lilcoffeemama.com, and we will respond to your inquiries promptly.
By shopping at LilCoffeeMama.com, you agree to abide by our Shipping and Return Policy. We reserve the right to update this policy periodically, so we encourage you to check for any changes. Your continued use of our website signifies your acceptance of the latest policy.